Terms and Conditions

By using the website located at www.chicbagworld.com, you are agreeing to the following Terms and Conditions.
If you do not agree to these Terms and Conditions, do not use the website.

Terms and conditions of sale and use of this website

We accept most major credit cards; MasterCard, Visa, American express, Discover and PayPal. The payment will be deducted from your account when you place the order. 

Chicbagworld encrypts all your card information using the so-called SSL (Secure Socket Layer) protocol. This means that no unauthorised persons will be able to view your card number or other information during the transaction with Nets. The total cost of your items purchased plus shipping fees as displayed on the web will be billed to your credit card. In order to keep a high level of security for our customers, we may request further correspondence from the purchaser in the event that we suspect a fraudulent order.

All orders are shipped with DHL and UPS. When your order leaves our warehouse you will receive a tracking number via e-mail in order for you to track your order on http://www.dhl.com or http://www.ups.com. All delivery times are estimated depending on the carrier.

The colours of products seen on chicbagworld.com will depend on the monitor from which it is viewed and can vary depending on the monitor. Therefore the colour seen on the monitor can vary from the accurate colour of the product. Please note that we have tried as accurately as possible to display the colours of the textile, lining, leather etc. as well as the tactility of all materials used.

Please note that all Chicbagworld products are made of natural leather and textiles of the highest quality. We would like to point out that vegetable tanned leather is a natural product and therefore can vary in colour and structure from product to product and from collection to collection.

These minor variations in products should be viewed as a unique characteristic and not as a fault. Please be aware that natural and coated fabrics used in dark or very strong colours may be subject to transference of colour through rubbing, and the use of these products should be used with caution when in contact with light colours. All textiles have been given a water repellent surface, but are not water resistant. Note that all leathers are sensitive to rain and other wet spots.

All sizes on any product viewed on chicbagworld.com are external sizes measured in inch. All the products are handcrafted that’s why a little size variation can occur.

If for any reason you wish to raise a claim on a purchased item,

Then first you have to send the detail with images of the defected product.

If there is any kind of manufacturing defect or any other human error found then in this case, your refund will be applicable and the same will be credited to your account within next 10 days.

In other situation, we will examine your claim, and determine if it is due to: Natural Wear and Tear, Improper Use, Third-Party Interference, Natural Disasters, or damage unrelated to production or quality, in which case we will not fix.

In case of complaints, please contact: sales@chicbagworld.com

All the goods you ordered from our site for delivery, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

Please be advised that we reserve the right to deduct, from any refund due to the customer, the costs incurred by us for the return shipment of Goods refused by the customer at Customs in the destination country.